ENBM
Back
ANSWER
Current Payment Method What do I need to do?
Cash / Cheque

There is no change to your current payment arrangement. Please be reminded that you will need to pay the new contribution amount as stated in the notification letter.

Note: We encourage you to change your payment to Credit / Debit Card or Direct Debit to facilitate the payments for ease and convenience and ensuring continuous Takaful coverage.
Internet Banking

For repeated payment in your bank portal, please change the transfer amount to the new contribution amount as stated in the notification letter to facilitate your recurring payments.

Note: We encourage you to change your payment to Credit / Debit Card or Direct Debit to facilitate for the payments for ease and convenience and ensuring continuous Takaful coverage.
Credit / Debit Card There is no change to your current payment arrangement. Your Credit or Debit card will be billed automatically based on the new contribution amount as stated in the notification letter.
Direct Debit There is no change to your current payment arrangement. Your account will be automatically deducted based on the new contribution as stated in the notification letter.
Biro Angkasa

Please prepare a consent letter and attach a copy of your latest one (1) month pay slip and send to us together with the notification letter.

Note: We encourage you to make your contribution payment through alternative payment facility while waiting for the new payment arrangement with Biro Angkasa.

For certificates currently under the Contributor status, you are encouraged to make regular contribution top-up as stated in the notification letter in view of the increased contribution and / or Tabarru` deduction.

Explore other questions

What are Contributor riders?

Contributor riders are optional riders under which the future contribution of your certificate (in whole or in part) will be paid by Tabarru` Fund when any of the claimable event(s) defined in your certificate document occurs.
Read more

Is my Contributor rider(s) affected by this Medical Revision?

When the medical rider’s contribution increases due to Medical Revision, Contributor rider(s) coverage (if applicable) will increase correspondingly. Additional contribution and / or Tabarru` deduction for the Contributor rider(s) will be required.
Read more

Will there be any changes to the contribution for certificates under Contributor status?

There will be no change to the certificate contribution. Only the Tabarru` deduction is revised. However, with the increased in Tabarru` deduction, it is possible that your certificate account value may not be sufficient to pay for the Tabarru` deduction in the later years. You are encouraged to make regular contribution top-up based on the amount recommended in the notification letter so that the Tabarru` deduction can be covered in the long run.
Read more

If the certificate is under Contributor status, when will the Tabarru` deduction be increased?

For certificates under Contributor status, the Tabarru` deduction will be increased with effect from the certificate anniversary date.
Read more

Why is my medical plan still subject to a contribution revision when my certificate is already under Contributor status? Aren’t the contributions already paid for by Tabarru` Fund?

The medical rider and Contributor rider are two different riders with different coverage. When a certificate is under Contributor status, the Contributor rider has been claimed where the future contribution of your certificate (in whole or in part) will be paid by Tabarru` Fund based on the contribution prior to Medical Revision. The contribution amount funded by the claimed Contributor rider(s) shall be based on the agreed amount stated in the Certificate Document prior to Medical Revision. When the Medical Revision takes effect, your medical rider’s contribution and / or Tabarru` deduction will increase, thus, there will be a shortfall between the amount under the Contributor benefit and the increased Tabarru` deduction due to the Medical Revision. As such, additional Tabarru` deduction amount may still be required. You are encouraged to make regular contribution top-up based on the amount recommended in the notification letter to ensure sufficient amount is available to cover the increased Tabarru` deduction.
Read more

What if I do not wish to pay the recommended regular top-up?

If you choose not to pay the additional contribution or regular top-up to your certificate after this Medical Revision, it is possible that your certificate may lapse earlier than expected. Once lapsed, the coverage will stop accordingly. If you decide to revive the certificate or participate in a new medical plan, you will be subjected to health declaration or may have to be assessed / underwritten again. This may require a higher contribution and be subjected to other terms and conditions such as waiting period.
Read more

If my certificate is currently being processed for a minor claim i.e. Hospitalisation, when will the increase in contribution and / or Tabarru` deduction take effect?

For certificates under minor claim, the contribution and / or Tabarru` deduction for the medical plan will still increase. The contribution and Tabarru` deduction will increase from the certificate anniversary date, however, if you pay the contribution in advance, the contribution will increase from the Next Contribution Due Date (NCDD) onwards.
Read more

If I have paid my contribution in advance, do I need to pay the difference in contribution?

You do not need to pay the difference in contribution up till the Next Contribution Due Date (NCDD) and you are required to pay the new contribution as stated in the notification letter from the NCDD onwards.
Read more

If I have completed all contribution payments under the certificate, do I need to pay the additional contribution due to Medical Revision?

If you have completed all contribution payments under the certificate, you are encouraged to make regular contribution top-up as recommended in the notification letter so that the increased Tabarru` deduction can be covered in the long run.
Read more

Can I review my existing certificate benefits?

Yes, you can review your certificate benefits with your servicing agent or Bank / PruBSN representative and make changes to your certificate based on your protection and financial needs.
Read more

Can I revise my certificate contribution?

Yes, you can review your certificate’s contribution with your servicing agent or Bank / PruBSN representative and make changes on the coverage based on your protection and financial needs. However, we would like to highlight that for investment-linked certificates, any changes to the contribution will impact the certificate sustainability.
Read more

Explore other categories

Medical Revision

See all

Takaful 101

See all

Did not find the answers you were looking for?

Contact us at 03-2742 4060 (Monday-Friday, 8.30am – 5.15pm, excluding Public Holidays) or email us at customer@prubsn.com.my