Yes, you can review your certificate benefits with your servicing agent or Bank / PruBSN representative and make changes to your certificate based on your protection and financial needs.
You have the options to downgrade or upgrade (if applicable) within the same medical plan or switch to another medical plan available under the certificate that may suit your protection and financial needs.
If you choose to upgrade within the same medical plan or switch to another medical plan, you must be aware that:
Note: You may be in touch with your servicing agent or Bank / PruBSN representative to submit required documents such as Supplementary Proposal Form or Alteration Request Form together with the Quotation Slip and / or Certificate Alteration Sustainability Statement (whichever is applicable) for the endorsement application.
Contact us at 03-2742 4060 (Monday-Friday, 8.30am – 5.15pm, excluding Public Holidays) or email us at customer@prubsn.com.my