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If there is a waiver claim on your policy, Prudential will waive part of the annualised premium. The medical rider premium will be revised as the medical rider premium is not guaranteed and not covered by waiver rider. You are still required to continue paying the premium amount that is not waived by us to ensure continuous insurance coverage.

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What are waiver riders?

Waiver riders are optional riders under which the future premium of your policy (in whole or in part) will be waived by Prudential when any of the claimable event(s) defined in your policy document occurs.
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Is my waiver rider affected by this revision?

Medical rider premiums are not guaranteed and therefore not covered by waiver rider. There is no impact to waiver rider due to this revision.
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What happens if I do not pay the revised premium?

You are required to pay the revised premium to enjoy long term protection. In the event of non-payment of premium and if your policy has acquired surrender value, the premium due will be automatically covered under the Automatic Premium Loan scheme, with interest charged. You will continue to enjoy the benefits until the surrender value is fully exhausted.
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How will this revision affect my current payment arrangement?

There is no change to your current payment arrangement and the new premium will be deducted upon the new revision date.
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If my policy is currently being processed for a minor claim (Accident, Hospitalisation, Life Stage benefit), when will the increase in premium take effect?

For policies under minor claim, the premium for the medical plan will still increase. The premium will increase from the Next Premium Due Date (NPDD) onwards.
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If I have already paid my premium via discounted advance premium, do I need to pay the difference in premium?

For policies under discounted advance premium scheme, you will need to pay the difference in premium after the revision. You will receive a notification letter from us detailing the additional premiums that you are required to top-up. Please pay the additional premiums required to ensure your discounted advance premium scheme remains applicable and to continue enjoying your policy coverage until policy maturity.
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Medical Revision

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Impact to Policy & Payment

(Investment-Linked Policy and Universal Life Policy)
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Contact us at 03-2771 2450 (Monday-Friday, 8.30am – 5.15pm, excluding Public Holidays) or email us at shareyourfeedback@prudential.com.my